Nokia Claims and broken Myth of Custmer safety in India
Palash Biswas
Contact: Palash C Biswas, C/O Mrs Arati Roy, Gosto Kanan, Sodepur, Kolkata- 700110, India. Phone: 91-033-25659551
Email: palashchandrabiswas@gmail.com
MNCs in India do very well to sustain the Brahminical rotten system wit exploitation of the masses hit by inherent inequality. They calim to be benevolent and boasts of very fine custmor service. Recent advicery issued by Nokia exposes the myth of Custmer safety in India.
Japanese company Matsushita has said Nokia's battery recall may cost it as much as $172.5 million after it agreed to shoulder the financial burden of the product replacement.Nokia, the world's largest mobile phone maker, earlier this month recalled 46 million of its Nokia-branded BL-5C batteries after warning customers they could overheat when recharging.The vendor reported it had received nearly 100 reports of the devices overheating although it said there had been no serious injuries or property damage. Matsushita has agreed to cover direct costs involved in a recent advisory by mobile phone maker Nokia on defective BL-5C batteries.In a statement, Matsushita Battery Industrial Co., Ltd. said it has agreed to cover the "direct costs associated with the product advisory, including, among other things, logistics costs, call center costs, and replacement battery costs."
Nokia issued an advisory last Augusts 14 warning users of possible overheating problems caused B5-LC batteries manufactured by Matsushita between December 2005 and November 2006.
Three people were injured in two separate incidents when "dangerous" Nokia mobile phone batteries burst in different towns of Uttar Pradesh on Saturday.According to the police, the battery of a Nokia 1100 handset burst suddenly leaving a mother and daughter wounded in Khanna town of Hamirpur district in southern Uttar Pradesh around noon.The victims were identified as Savitri, 45 and her daughter Puja, 18.
"Savitri had just picked up her mobile to respond to an incoming call while it was being charged and her daughter was sitting close to her when their handset burst, causing burn injuries to both of them," police said. "The phone battery was manufactured in Hungary."
In another incident in Koren village in neighbouring Banda district, it was the same battery model but manufactured in Japan this time. It was inside a Nokia 1600 handset that burst in Koren, injuring 35-year-old Rajesh Kushwaha.All three victims were stated to be "out of danger".
According to Nokia's advisory, the Matsushita battery was identified in "very rare cases" that it "could potentially experience overheating initiated by a short circuit while charging, causing the battery to dislodge."The said advisory applies to about 46 million batteries, according to Nokia's website.Any Nokia consumer who is currently using a Nokia product containing a BL-5C battery subject to the product advisory can request a replacement battery free of charge, according to the statement.Customers who would like to check if their BL-5C battery is subject to the advisory should visit the website http://www.nokia.com/batteryreplacement or contact their local Nokia call center.
Shares closed slightly higher in light trade, extending last week's gains amid a lack of newsflow, with Nokia (nyse: NOK - news - people ) and Outokumpu helping to prop up the main indices.
The OMX Helsinki 25 finished 0.29 pct higher at 3,122.64 and the OMX Helsinki 0.45 pct higher at 11,270.87. Volume was 666 mln eur.
Outokumpu rose 1.94 pct to 22.03 eur. The share has risen in recent sessions on hopes of improved demand for stainless steel in the next few weeks following a destocking phase by European distributors, according to a trader.
Rautaruukki added 0.83 pct to 40.17 eur after saying its Ruukki unit is to increase deliveries of certain components used in ships and power plants to Wartsila production sites in Finland, China and Italy.
Nokia rose 0.62 pct to 22.64 eur, utility Fortum rose 1.03 pct to 23.55 eur and paper producer M-real 1.74 pct to 4.10 eur. There were falls for M-real's peers Stora Enso (nyse: SEO - news - people ), down 0.53 pct to 13.03 eur, and UPM-Kymmene (nyse: UPM - news - people ), down 0.96 pct at 16.55 eur.
In a previous interview, Nikka Singson-Abes, spokesperson for Nokia Philippines, advised local users to check with the website for proper procedures on replacing defective batteries.
Nokia has announced that India has become the second largest market for Nokia in terms of sales, going past the United States in the quarter ended June 2007.
Over the last three years, India has been gaining significant ground Year on Year moving from No 4 position in 2005 to No 3 position in 2006 and is today poised right behind China. In another milestone, the company also announced that it has started exporting to 58 countries from its Sriperumbudur, Chennai manufacturing plant. This is a remarkable feat for Nokia’s manufacturing plant in India and demonstrates the operational efficiencies of the factory and conducive business environment provided by the state and central government. Today, the factory has reached production volumes of 60 million handsets (August 2007) and is exporting half of its production to 58 countries across Middle East, Africa, Asia, Australia and New Zealand.
Meanwhile,Dairy major Amul, Life Insurance Corporation of India and mobile manufacturer Nokia have emerged as India's top three brands according to Asia's Top 1000 Brands, a survey conducted by Media, an advertising and marketing publication. Nokia, the global mobile handset maker as also been judged as the leading brand across Asia.
The Japanese consumer electronics giant Sony was ranked the second best Asian brand followed by oral care major Colgate and beverages firm Coke. Panasonic, Honda, 7-Eleven, Samsung, Nestle [Get Quote] and Adidas were among the other brands in the top ten list.
Media magazine together with brand consultant Asian Intergrated Media and market research company Synovate have conducted the annual Asia's Top 1000 Brands survey for this year. The survey was done across nine markets, namely China, Hong Kong, Taiwan, the Philippines, Thailand, Malaysia, Singapore, India and Indonesia.
"India is playing an increasingly important role in the global economy buoyed by impressive economic growth, skilled manpower and tremendous business opportunity. As the market leader in devices and infrastructure, Nokia is committed to build the telecom ecosystem in the country and foster the creation of a favorable environment for collaboration and economic development,” said Olli-Pekka Kallasvuo, President and CEO of Nokia Corporation.
The factory currently employs 4700 people, 70 percent of which are women. The Nokia Telecom Park has received an investment of USD 500 million with seven global component manufacturers likely to generate in excess of 30,000 jobs when fully functional.
“Today, India hosts a comprehensive Nokia R&D, Manufacturing and Design presence. Moreover, we are also the country’s leading provider of wireless infrastructure through Nokia Siemens Network, the newly merged entity. This not only reiterates our commitment and belief in the market but also underscores India’s emergence as a strategic resource hub for Nokia globally,” said Kallasvuo.
Nokia Siemens Networks has recently announced its plans to invest USD 100 million in India over the next three years as a part of its commitment to develop a strong telecommunications environment in India. This is to better address and drive the growth of Indian mobile industry and to better serve its customers.
This investment will include setting up a proposed telecommunication equipment manufacturing facility in Tamil Nadu for wireless network equipment, new offices across various cities, additional development of an existing R&D centre, and expanding the Global Networks Solution Centre.
Nokia Corporation has recently introduced a new organizational structure under which Nokia's current business group and horizontal group structure in the device business will be replaced by three main units. The new organizational structure will be effective from January 1, 2008.
Devices, responsible for creating the best device portfolio for the marketplace; Services & Software, reflecting Nokia's strategic emphasis on growing its offering of consumer internet services and enterprise solutions and software; and Markets, responsible for management of Nokia's supply chains, sales channels and marketing activities.
The move is driven by Nokia's strategy to create an organization that would allow it leverage opportunities that convergence and the internet industries present in the future.
Nokia's healthcare initiative
As part of its healthcare initiative, Nokia has conceived the idea of setting up an healthcare centre at Sriperumbudur. Olli-Pekka Kallasvuo, President and CEO, Nokia Corporation laid the foundation stone of a state-of-the-art healthcare centre at the Nokia Telecom SEZ Park in Sriperumbudur recently. Also present on the occasion were David Cheung, vice president and operations and logistics, Nokia Asia Pacific, Sachin Saxena, director, operations, Nokia India and D Shivakumar, vice president and country general manager, Nokia India.
The Nokia Healthcare Centre will be set up in an area of 3000 square meters in the Non Processing Area (NPA) of the Nokia Telecom SEZ Park and will cater to the healthcare requirements of the employees in the SEZ as well as the local community in the region. Comprising of 30 beds in all, the Nokia Healthcare Centre will be set up in association with a professional healthcare group and will be fully operational by mid 2008.
Sachin Saxena, director-operations, Nokia India , said, 'The Nokia healthcare centre is a reiteration of our commitment to the welfare of our employees in the SEZ. Additionally, it will also cater the healthcare requirements of the community around the SEZ. It is our endeavour to ensure that our employees receive world class healthcare facilities right here in the SEZ.'
The Nokia plant currently employs 4700 people, 70 per cent of which are women. The Nokia Telecom Park has received an investment of $500 million with seven global component manufacturers likely to generate in excess of 30,000 jobs when fully functional.
Kallasvuo, was on a 3-day visit to India from 22 August. During his visit, he met senior government officials , leaders of Indian industry , key Indian customers and partners and the Nokia SEZ component suppliers.
Nokia is the world leader in mobility, driving the transformation and growth of the converging Internet and communications industries.
yarn.at.technocraftgroup.com" to me
show details 9:48 pm
Dear sir,
I have tell short detail and enclose my correspondance done with noika care and scan copy of all document pelase as under :
I have purchased a nokia mobile no. 3230 IME-3593620044669137 for Rs. 9996 dated 20.06.2006-Invoice No.750 from Anupam Stationary Superstore Pvt Ltd (Borivali).
We regret to inform you that within 4 days mobile stopped working, I had submitted the mobile to your Service center on 24th June’2006, Job Sheet No. 189_343506/060624/15 at Service Telecom Malad. We got back 8th July’2006.
After few days worked, again mobile had stopped functioning on 13th July’2006 and it was submitted to your service center on 13th July’2006 job sheet no. 5300083659 at HCL Infonet Ltd(Andheri) .They told us mobile is defected and we had got the replacement on 3rd Aug’2006.
But again we regret to inform you that mobile again stopped working on 10th Aug’2006 and it was submitted to your Service Center on 10th Aug’2006 Job sheet no.5300091018 at HCL Infotech Ltd (Andheri) and they told us to take delivery after repairing of handset but we have no words to express our metal stress , while communicating with your authorized dealer , many time we communicate and enquired about getting delivery of our handset , but he done false promises then we went personally that time after a long argument, he given us in writing that to take delivery in one week i.e on 24.01.07 but no use still we have not yet received the mobile. We can submitted all complaint documents to you also.
We also inform you that after getting bad response from your authorized service center, we had communicate to your –1) Manager, Nokia Capital, China (P.rep)Pin-Dongguan, Fgn-Air-Rlad B-RR10998853634 2) Manager, Nokia India, New Delhi-Pin.110037, RLAD B 5306 3) Rajesh-HCL Infine Ltd, Andheri , Pin-400059, RLAD B-5307 on 07.02.07 by pending own amount and we feel very sorry to say that then also till we don’t get any positive reply from your end. Due this handset we and our family facing a big mental stress and financial loss for doing communication which is useless .
Now we are not interested in getting the mobile back . I had very unexpected and bad experience with Nokia Mobile and It
has caused lot of mental harassment and exploitation of Consumer rights
we request you to look into this matter and give us our right to get back our money please.
Thanking you,
SANJAY AGARWAL
----- Original Message -----
From: yarn@technocraftgroup.com
To: complaintsboard@gmail.com
Sent: Friday, August 24, 2007 11:13 AM
Subject: Fw:
----- Original Message -----
From: yarn@technocraftgroup.com
To: complaintsboard@gmail.com ; naveennavii@yahoo.co.in
Sent: Friday, August 24, 2007 10:27 AM
Catherine Sumiya Joseph
Nokia Care
We are enclsoing herewith scan copy of all document , which show you as proof of our communication done by us .
We hope your positive reply in this matter.
Regards,
Sanjay Agrwal
----- Original Message -----
From: yarn@technocraftgroup.com
To: mailto:support.services@nokia.com
Sent: Friday, August 17, 2007 3:21 PM
Subject: Fw: Nokia - Sanjay Agarwal - N3230 Service Provision Delay Concern
Catherine Sumiya Joseph
Nokia Care
Thank for your mail, we regret to inform you that after doing lot of expenses on correspondence and wasting our time, now you tell us to collect same instrument, we don’t have any interest to take back the same instrument. Better you return back amount or give us credit note of same value then we will take another instrument .
We hope you will understand our mental situation and harresment which we were facing due to this instrument and we don’t any interest to take this instrument.
We hope your proper judgement in this matter.
Regards,
Sanjay Agrwal
----- Original Message -----
From: NokiaCare
To: yarn@technocraftgroup.com
Sent: Friday, August 17, 2007 2:57 PM
Subject: Nokia - Sanjay Agarwal - N3230 Service Provision Delay Concern
Dear Mr. Agarwal,
Thank you for e-mailing Nokia Care.
This is in reference to your concern with Nokia 3230. We have noted your experience with the service provision of your phone and sincerely regret the inconvenience caused.
However, as we understand that you had contacted the dealer in order to collect the phone, we request you to contact the Nokia Care Centre where the phone was submitted for collecting the phone. We would also request you to take along the job sheet for collecting the same.
Further, kindly revert if you face any concern.
We hope this clarifies and regret the inconvenience caused.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 12:00 midnight, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.
Please help us improve our services by clicking on the following link:
www.nokia.co.in/caresurveys
Kind regards,
Catherine Sumiya Joseph
Nokia Care
-------Original Message--------
From:
To:
CC:
Sent: Thursday, August 16, 2007 4:55:38 PM
Subject: Fw: Nokia - Sanjay Agarwal - N3230 Service Provision Delay Concern
To,Revathi Durai
Nokia Care
Thank you for your quick correspondance and please note following detail which you required in your mail :
1. Complete address of the Nokia Care Centre where the handset has been submitted
a) Sarvesh Telecom, Sh.2, Goshala Chawl N0.1, Malad (E) , ASC-189_343506, Email- sarvesh_mumbai@nokiacareindia.com, job sheet no. 189343506 dtd- 24.06.06
b) HCL Infinet ltd, Nokia care center , Borovali-Mumbai,1) job sheet no. 5300083659 dtd 13.07.2006 (2) job sheet no.5300091018 dtd.10.08.06
2. Primary contact number - 9270056943
3. Alternate contact number-9821748395
We hope a best cooperation after this correspondance and quick action.
Regards,
SANJAY AGARWAL
----- Original Message -----
From: NokiaCare
To: yarn@technocraftgroup.com
Sent: Tuesday, August 14, 2007 5:22 PM
Subject: Nokia - Sanjay Agarwal - N3230 Service Provision Delay Concern
Dear Mr. Agarwal,
Thank you for e-mailing Nokia Care.
This e-mail is in reference to your concern regarding Nokia 3230. We understand your displeasure over the delay in the service provision and the repeated concern in your phone and sincerely regret the inconvenience caused. Please note that this incident is not a true reflection of our services. Our endeavor is to provide you with quality service and your feedback will help us in improving it further.
You may kindly note that we have not received the attachments sent by you. To look into your concern further and assist you in the best possible way, we request you to revert with the below mentioned details:
1. Complete address of the Nokia Care Centre where the handset has been submitted
2. Your primary contact number
3. Your alternate contact number
The above mentioned details are vital for us to further assist you. Please be assured of our best attention in resolving the concern in your phone.
Pursuant to your request for refund, we would like to inform you that we are currently not in a position to comment on the same. However, we would like to assure you that we would forward your request to the Customer Care Division for their due consideration once we are in receipt of the requested details.
We appreciate your patience and further solicit your cooperation.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.
In view of improving our services, we request our customer to take part in a short automated customer satisfaction survey from the web link mentioned below. You can rate this e-mail service on a scale of 1 - 5. A rating of 1 would denote your dissatisfaction towards the services and 5 would denote your satisfaction towards the services. Your feedback will help us in our efforts to continuously improve our service to you.
Please help us improve our services by clicking on the following link:
www.nokia.co.in/caresurveys
Kind regards,
Revathi Durai
Nokia Care
-------Original Message--------
From:
To:
CC:
Sent: Tuesday, August 14, 2007 4:56:44 PM
Subject: Fw:
[THREAD ID :2-29DSKT]
----- Original Message -----
From: yarn@technocraftgroup.com
To: sarvesh_mumbai@nokiacareindia.com ; nccnpt@hcl.in
Sent: Monday, August 13, 2007 10:45 PM
To,
Nokia Care,
Mumbai
Dear sir,
I have purchased a nokia mobile no. 3230 IME-3593620044669137 for Rs. 9996 dated 20.06.2006-Invoice No.750 from Anupam Stationary Superstore Pvt Ltd (Borivali).
We regret to inform you that within 4 days mobile stopped working, I had submitted the mobile to your Service center on 24th June�2006, Job Sheet No. 189_343506/060624/15 at Service Telecom Malad. We got back 8th July�2006.
After few days worked, again mobile had stopped functioning on 13th July�2006 and it was submitted to your service center on 13th July�2006 job sheet no. 5300083659 at HCL Infonet Ltd(Andheri) .They told us mobile is defected and we had got the replacement on 3rd Aug�2006.
But again we regret to inform you that mobile again stopped working on 10th Aug�2006 and it was submitted to your Service Center on 10th Aug�2006 Job sheet no.5300091018 at HCL Infotech Ltd (Andheri) and they told us to take delivery after repairing of handset but we have no words to express our metal stress , while communicating with your authorized dealer , many time we communicate and enquired about getting delivery of our handset , but he done false promises then we went personally that time after a long argument, he given us in writing that to take delivery in one week i.e on 24.01.07 but no use still we have not yet received the mobile. We can submitted all complaint documents to you also.
We also inform you that after getting bad response from your authorized service center, we had communicate to your ââ?¬â??1) Manager, Nokia Capital, China (P.rep)Pin-Dongguan, Fgn-Air-Rlad B-RR10998853634 2) Manager, Nokia India, New Delhi-Pin.110037, RLAD B 5306 3) Rajesh-HCL Infine Ltd, Andheri , Pin-400059, RLAD B-5307 on 07.02.07 by spending own amount and we feel very sorry to say that then also till we donââ?¬â?¢t get any positive reply from your end. Due this handset we and our family facing a big mental stress and financial loss for doing communication which is useless .
Now we are not interested in getting the mobile back . I had very unexpected and bad experience with Nokia Mobile and It has caused lot of mental harassment and exploitation of Consumer rights then also I request Nokia to give me my Money back with interest or I will be forced to take legal actions and applied to Consumer Court and take help of Press and Media to show harassment of Consumer by Reputed company and ask proper judgement . I am enclosing the job sheet copy and invoice with this letter.
Thank you,
SANJAY AGARWAL
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CIA reveals Cold War secrets
Agency declassifies long-guarded 'family jewels': an illegal detention, domestic spying and Mafia help in a plot to kill Castro.
By Greg Miller, Times Staff Writer
- Self-guided tour to the CIA's family jewels
WASHINGTON — After fighting to keep them secret for more than three decades, the CIA released hundreds of documents Tuesday that catalog some of the most egregious intelligence abuses of the Cold War, including assassination plots against foreign leaders and illegal efforts to spy on Americans.
The records are part of a trove of jealously guarded documents long known within the agency as "the family jewels." Assembled in the early 1970s as part of an internal inquiry of potentially embarrassing or illegal activities, the records were subsequently turned over to Congress, prompting investigations and sweeping intelligence reforms.
The records were ordered released by CIA Director Michael V. Hayden as part of what he characterized as an effort to close an embarrassing chapter in the agency's history.
The documents serve as "reminders of some things the CIA should not have done," Hayden said Tuesday in remarks to the agency's workforce. "The documents truly do provide a glimpse of a very different era and a very different agency."
Indeed, many of the episodes detailed in the 693 pages of newly declassified text read like relics from another time, including elaborate attempts to enlist Mafia operatives to poison Cuban President Fidel Castro.
But other documents seem remarkably relevant today, as the nation grapples anew with questions of how much latitude U.S. intelligence agencies should be given, in the wake of the Sept. 11 attacks.
The documents describe secret CIA holding cells and the possibly illegal detention of a suspected Soviet spy who was held without trial for years at a CIA lockup facility in Maryland before it was determined he was a legitimate defector. They also detail plans to eavesdrop on international phone calls of U.S. residents, and aggressive efforts to root out leaks of classified information to reporters.
Watchdog groups praised the release of the records, and said it was a remarkable step for a secretive organization under no legal obligation to declassify the documents.
"It allows the agency to simultaneously distance itself from its questionable past and portray itself as open and forthcoming," said Steven Aftergood, director of the project on government secrecy for the Federation of American Scientists.
Even so, the released records are incomplete, with dozens of pages blacked out by CIA censors. One memo that lists the most damaging secrets contained in "the family jewels" is missing its first paragraph. A separate memo that is supposed to summarize the "unusual activities" of the CIA's domestic branch includes just three paragraphs followed by 17 blacked-out pages.
The records that are complete do not appear to contain major revelations of CIA misdeeds, but provide extensive new detail from internal CIA accounts on episodes that have fascinated Cold War historians for decades. Most of the records are memos written by agency officials in response to a 1973 order from then-CIA Director James R. Schlesinger for employees to report activities they thought might violate the agency's charter.
Arguably the most exceptional operation detailed is a plot to enlist organized crime figures to assassinate Castro shortly after he came to power. Although the machinations were uncovered more than 35 years ago, the newly released reports show that the CIA director at the time, Allen W. Dulles, "was briefed and gave his approval" to the operation.
According to a five-page memo, a private investigator contracted by the CIA worked directly with Chicago crime boss Sam Giancana to come up with the assassination plan. In an almost comical aside, the CIA only realized it was dealing with Giancana after subsequently seeing his photo in a most-wanted list in Parade magazine.
"Sam suggested that they not resort to firearms but, if he could be furnished some type of potent pill, that could be placed in Castro's food or drink, it would be a much more effective operation," the memo said.
But after several failed attempts, the Cuban operative selected by the Mafia "got cold feet and asked out of the assignment." The Mafia suggested another candidate, but the operation was canceled when the botched 1961 Bay of Pigs invasion exposed the Kennedy administration to criticism for its anti-Castro policies.
The CIA's first Mafia contact in the plot was Johnny Roselli, a Las Vegas mobster later convicted of cheating Friars Club members out of $400,000 in a "rigged gin rummy game." Years later, he threatened to expose the Castro plot if the agency didn't halt his deportation proceedings. Then-Director Richard Helms refused, and the episode was splashed across news pages by columnist Jack Anderson.
The records also shed extensive light on the CIA's involvement in efforts to spy on Americans, including student antiwar activists, Black Power group leaders, pro-Castro sympathizers and Soviet dissidents.
CIA operatives worked closely with local police to gather intelligence against groups planning protests at the 1972 national political conventions. The agency also worked with the U.S. Secret Service at those events.
Antiwar activists were followed, some all the way to Paris, where they attended meetings with Viet Cong representatives. The surveillance turned up financial connections between Beatle John Lennon, described only as "a British subject," and a project linked to antiwar activist Rennie Davis, one of the defendants in the Chicago Seven trial.
In a program code-named MHCHAOS, the CIA recruited, tested and dispatched Americans with "existing extremist credentials" abroad to gather intelligence on efforts by Cuba, China, North Vietnam, the Soviet Union, North Korea and "the Arab fedayeen" to foment domestic extremism in the U.S.
Between 1967 and 1971, the CIA had agents monitor dissident groups in the nation's capital, almost boasting about how one group was "successfully penetrated."As part of an effort to combat drug trafficking, the CIA asked the Department of Agriculture to plant a field of opium poppies in Washington state to be used to test "photo-recognition systems" designed to detect illicit crops from overhead.
CIA spy planes were used to observe an oil spill off Santa Barbara and hurricane and earthquake damage. But the agency refused a request from federal "Alcohol & Tobacco" authorities to use infrared scanners to locate moonshine stills.
The CIA's relationship with the Nixon administration was varied and complex. In one series of documents, the agency said it had reimbursed the White House more than $33,600 for the "postage, stationery and addressing" of thank-you notes to letter writers who praised President Nixon's 1970 speech on his decision to invade Cambodia.
The documents also describe a panicked internal investigation to find out whether the CIA might be implicated in the Watergate scandal that led to Nixon's resignation. E. Howard Hunt, who organized the break-in at the Watergate Hotel, was a former CIA agent, as was James M. McCord Jr., one of the "plumbers" arrested during the attempted bugging of the Democratic Party headquarters.
Director Helms ordered agency officials to report all contacts with Hunt and McCord. The inquiry didn't turn up any evidence that implicated CIA officials. But one official reported getting a call from Hunt in the spring of 1972, just months before the break-in, asking for a referral of "a retiree or resignee who was accomplished at picking locks."
The documents also contain an undated summary of Hunt's CIA retirement status, noting that he made $28,226 per year in his last year at the agency, which entitled him to a monthly pension of about $1,200.
The documents released Tuesday portray a CIA obsessed with news coverage that is too negative, or too accurate. In one case, the agency conducted physical surveillance of Anderson, the muckraking columnist, and his associates, including Brit Hume, now a Fox News anchor.
In Project Mockingbird, the agency in 1963 wiretapped the office and homes of Washington-based syndicated news columnists Paul Scott and Robert Allen, who had published articles that cited "top secret" classified information, according to an undated, unsigned memo.
The memo said John A. McCone, then agency director, authorized the telephone interceptions in coordination with Robert F. Kennedy, the attorney general; Robert S. McNamara, the secretary of Defense; and other senior U.S. officials.
The wiretaps were "particularly productive in identifying contacts of the newsmen," the memo said, including 18 members of Congress and 16 staff members from the White House and other government offices. Indeed, the inquiry concluded that the columnists "received more classified and official data than they could use."
CIA hired mafiosi to kill Castro in 1960
`FAMILY JEWELS': Aside from plots to kill foreign leaders, the declassified CIA materials also revealed government spying on prominent journalists and Vietnam war protesters
AFP, WASHINGTON
Thursday, Jun 28, 2007, Page 7
The CIA offered US$150,000 to mafia figures to kill Cuban President Fidel Castro, just one of several CIA plots against foreign leaders detailed in 693 pages of classified US documents released on Tuesday.
Other CIA targets -- long alleged but only now revealed in the intelligence agency's own documents -- included Congo independence leader Patrice Lumumba, as well as Dominican Republic dictator Rafael Trujillo.
The documents also detail apparently illegal government spying on US citizens opposed to the Vietnam War and on prominent journalists in the 1970s, as well as experiments using drugs on unsuspecting subjects.
Among the released CIA files was a lengthy memo that exposes the agency's 1960 recruitment of top mafia figures already wanted for crimes in order to assassinate the Cuban leader.
"The mission target was Fidel Castro," the 1973 document said.
According to the memo, the man chosen for the "se
